Cleverlyy is a fully digital platform offering educational resources and services. This Delivery Policy explains how Cleverlyy delivers its digital content, subscriptions, and features to users. By using Cleverlyy, you agree to the terms outlined in this policy.

If you have any questions or concerns about this policy, please contact us at team@cleverlyy.com.

1. Digital Delivery

All Cleverlyy products and services are delivered digitally via the Cleverlyy platform (mobile app and website). These include:

• Interactive Question Papers: Access to past exam papers for digital practice.
• AI Checking Tools: Instant feedback and evaluation of solved papers.
• Notes and Resources: Downloadable or viewable revision notes and study materials.
• Subscriptions: Premium features are unlocked automatically upon successful payment.

There are no physical goods or printed materials provided by Cleverlyy.

2. Access to Features

Once a user subscribes or completes any purchase:

• Immediate Access: Users will have instant access to purchased features or subscriptions upon successful payment processing.
• Freemium Features: Free features are available immediately upon account registration.

3. Delivery Confirmation

Cleverlyy confirms the delivery of purchased subscriptions or features through:

• Email Notifications: A confirmation email will be sent to the registered email address upon successful subscription or purchase.
• In-App Updates: Purchased features or subscriptions will appear in the user’s account dashboard.

If you do not receive access or confirmation, please contact us at team@cleverlyy.com.

4. Delivery Timelines

Cleverlyy ensures the immediate delivery of its digital services. In the rare event of delays caused by technical issues:

• Users will be informed of the delay via email or in-app notification.
• Cleverlyy will make every effort to resolve the issue promptly.

5. Subscription Renewals

For recurring subscriptions:

• Features are delivered seamlessly upon automatic renewal.
• Renewal confirmation will be sent via email or in-app notification.

To avoid interruptions in access, ensure your payment method is up-to-date.

6. Troubleshooting Delivery Issues

If you encounter any issues with accessing your purchased features, please follow these steps:

1. Ensure your account credentials are correct and you are logged into the Cleverlyy platform.
2. Check your email for purchase confirmation or payment receipts.
3. Contact Cleverlyy support at team@cleverlyy.com with details of the issue, including:
   • Your registered email address.
   • Transaction ID or payment receipt.
   • A description of the issue.

Our support team will investigate and resolve the issue promptly.

7. Refunds and Delivery

In the event of a confirmed technical error that prevents the successful delivery of a paid feature, Cleverlyy may offer a refund in accordance with our Refund Policy. Refund requests should be submitted to team@cleverlyy.com.

8. Changes to this Policy

Cleverlyy may update this Delivery Policy periodically to reflect changes in our services or processes. Significant changes will be communicated via email or in-app notifications.

9. Contact Us

If you have questions or concerns about this Delivery Policy, please reach out to us:

Cleverlyy Team
Email: team@cleverlyy.com