At Cleverlyy, the security of our users’ data and the integrity of our platform are our top priorities. We are committed to implementing and maintaining robust security measures to protect user accounts, data, and our platform from unauthorized access, misuse, or breaches.

This Security Policy outlines the measures Cleverlyy takes to safeguard user information and provide a secure environment for learning. For any security concerns or reports, please contact us at team@cleverlyy.com.

1. Data Protection

Cleverlyy ensures that user data is handled securely and adheres to industry standards for data protection:

• Encryption: We use encryption protocols (e.g., SSL/TLS) to secure data in transit and at rest.
• Access Controls: Access to sensitive data is restricted to authorized personnel only, based on the principle of least privilege.
• Secure Storage: All user data, including notes and progress records, is stored in secure databases.

2. Account Security

To protect user accounts, Cleverlyy has implemented the following measures:

• Password Protection: User passwords are hashed and stored securely. We never store passwords in plain text.
• Multi-Factor Authentication (MFA): MFA is recommended for enhanced account security (where supported).
• Session Management: Active sessions are tracked to prevent unauthorized use, and users can log out from all devices remotely.

3. Platform Security

Cleverlyy employs various measures to maintain the security and stability of its platform:

• Regular Audits: Our systems undergo regular security audits and penetration testing to identify and address vulnerabilities.
• Monitoring: We actively monitor for suspicious activities, unauthorized access attempts, and other potential threats.
• Software Updates: The Cleverlyy platform is regularly updated with security patches to protect against known vulnerabilities.

4. User Responsibilities

Users play a critical role in maintaining the security of their accounts and data. Cleverlyy encourages all users to:

• Use strong, unique passwords for their accounts.
• Avoid sharing login credentials with others.
• Report suspicious activities or unauthorized access to team@cleverlyy.com immediately.

5. Incident Response

In the event of a security breach, Cleverlyy has a defined incident response process to minimize impact:

• Detection and Investigation: We promptly investigate any suspected breach or unauthorized access.
• User Notification: If user data is compromised, affected users will be notified as soon as possible, along with recommended actions.
• Mitigation and Recovery: Measures will be taken to address the breach, secure the system, and prevent recurrence.

6. Third-Party Security

Cleverlyy works with trusted third-party service providers for payment processing, data storage, and analytics. We ensure that these partners comply with industry security standards and protect user data.

7. Data Backup and Recovery

Cleverlyy maintains regular backups of user data to prevent data loss:

• Automated Backups: Data is backed up securely on a regular schedule.
• Disaster Recovery: In the event of system failure or data corruption, backups will be used to restore functionality as quickly as possible.

8. Reporting Security Vulnerabilities

Cleverlyy encourages responsible disclosure of security vulnerabilities. If you identify a vulnerability, please report it to team@cleverlyy.com. We appreciate your help in making Cleverlyy a safer platform for everyone.

9. Compliance

Cleverlyy complies with relevant data protection and security regulations, including:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Other applicable regional security standards.

10. Changes to This Policy

Cleverlyy may update this Security Policy periodically to reflect new security practices, technologies, or regulations. Users will be notified of significant changes.

11. Contact Us

For any security concerns, questions, or reports, please contact:

Cleverlyy Team
Email: team@cleverlyy.com